Video Remote Interpreting

When you need timely and accurate communication for Deaf, Hard of Hearing or Limited English Proficiency (LEP), NexTalk’s VRI service delivers. Our software-based solution runs seamlessly on any Windows computer and connects your patients, customers, and employees with a certified interpreter 24/7. Easy-to-use, on-demand access through NexTalk’s VISn product will help you achieve patient/customer care objectives.

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Call Center Solutions

NexTalk brings a whole new level of access to your call center for Deaf and Hard of Hearing customers. Our software solution completely replaces antiquated TTY/TDD machines with an intuitive, easy-to-use two-way text conversation. It allows your ACD to route calls to the first available trained Customer Service Representative instead of having to monitor separate machines. Your customers will love the personalized attention that is delivered through NexTalk Call Center.

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