NexTalk OnDemand Healthcare Compliance & VRI Suite
Communication barriers pose a difficult challenge to the patient care and safety efforts of any
healthcare provider. The importance of accurate and timely two-way communications between
caregiver and patient cannot be overstated. Whether it's the give-and-take of live interactions
with healthcare personnel, or a patient simply calling home to say “I'm going to be fine,” deaf
and hard-of-hearing Americans face a unique communication barrier that has long impeded their access to quality healthcare.
On-Demand Video Remote Interpreting (VRI) Services
Regardless of their knowledge of disability rights laws requiring it, most healthcare professionals know that the best way to communicate with patients is in their native language. For deaf patients, that means through an American Sign Language (ASL) interpreter qualified to do medical interpreting (NexTalk also offers audio-video based interpreting in more than 140 other spoken foreign languages). Unfortunately, the cost, urgency, or simple unavailability of staff or traveling interpreters often will make live, in-person interpreting services impractical. In those cases, the NexTalk Healthcare Suite provides immediate, reliable, high quality audio and video access to a qualified interpreter in the only comprehensive VRI (video remote interpreting) suite on the market.
TTY & Videophone Communication Everywhere You Need It
In addition to caregiver communications, federal civil rights laws and the Americans with
Disabilities Act also guarantee deaf and hard-of-hearing patients and family members a similar
level of access to telecommunications services as hearing patients receive. Healthcare
facilities are required to make text telephone (TTY or TDD) equipment available in patient
rooms, offices, labs, clinics and elsewhere whenever telephones are available for hearing
patient use. The NexTalk Healthcare Suite is the only PC based solution that brings
TTY/TDD calling and answering capability to every networked PC in any healthcare facility.
For More Information, Call or Download our NexTalk Healthcare Suite brochure.