You want your city or county to be inclusive, customer-focused, and forward-thinking. You need to provide services that are private, secure, and compliant with the Americans with Disabilities Act (ADA) and federal requirements.
Access Office : When hearing-impaired constituents call your office through your assigned TTY number, our software notifies your staff of the call and instantly provides a chat box on your staff’s computer to communicate with the constituent via text. You’re now communicating with the deaf or hard-of-hearing right away.
SpeechPath : our SpeechPath technology instantly converts a callers words into text, so your hard-of-hearing employees can easily and privately discern all aspects of the conversation. This eliminates the middleman traditionally needed to reach your deaf and hard-of-hearing customers keeping all conversations private and secure.
Access Remote Interpreting : The most comprehensive and complete in-person communication platform for the deaf, hard of hearing, and non-English speakers.