Access Office :
When hearing-impaired constituents call your office through your assigned TTY number, our software notifies your staff of the call and instantly provides a chatbox on your staff’s computer to communicate with the constituent via text. You’re now communicating with the deaf or hard-of-hearing right away. Check out the full details of how it works here
our SpeechPath technology instantly converts a callers words into text, so your hard-of-hearing employees can easily and privately discern all aspects of the conversation. This eliminates the middleman traditionally needed to reach your deaf and hard-of-hearing customers keeping all conversations private and secure.