Access Remote Interpreting

NexTalk’s Access Remote Interpreting is the most comprehensive and complete in-person communication platform for the deaf, hard of hearing, and non-English speakers. Our software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly communicate with all of your customers while remaining compliant with federal ADA requirements.

$100/month

$1,200.00 for 1 year

OVERVIEW
SPECIFICATIONS
Read the full policy here
Check out how it works here:
Here’s how you do it:

Overview

We enable you to include everyone in the conversation.

Access Remote Interpreting is ideal for entities that need to communicate in-person, such as governments, hospitals and clinics, schools and universities, and businesses such as dentists, law offices, insurance companies, and more. No matter your field or the level of privacy and security required, Access Remote Interpreting can make sure that you communicate with the deaf, hard of hearing, and non-English speakers clearly and correctly.

It’s that simple.

You can invite other employees to join the chat, transfer calls to other departments, or escalate them to a manager, have pre-written “answering machine” messages for when calls come through after hours or on holidays, and stock responses to frequently asked questions that can be sent with the click of a button. Staff can click “unavailable” to take themselves out of the call queue when on breaks. Admins can monitor log-in history of employees and even watch chats happen as they are happening and jump into the chat themselves at any time. When calls are completed, you can automatically save the chats to keep a record or discard them. It’s up to you

We have you covered, and ensure all of your customers are heard.
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Effectively listening, speaking, and understanding are key to effective operations, making sure those who need help, get help, and not leaving anyone behind.

NexTalk’s Access Remote Interpreting for the deaf, hard of hearing, and non-English speakers allows you to make sure that you do just that. Our software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly communicate with your deaf and hard-of-hearing customers while remaining compliant with federal ADA requirements.

Access Remote Interpreting offers multiple mediums of communication to ensure that no matter the issue, you can communicate clearly and correctly.
Our video remote interpreting services connect directly to authorized interpreters who can communicate with the deaf and hard of hearing while speaking to the hearing person.

Audio and over-the-phone remote interpreting lets you ensure all of your customers are heard.

You need Access Remote Interpreting to communicate clearly, correctly, and quickly with everyone that you serve no matter their needs, and your customers need you.
SCHEDULE YOUR FREE DEMO

Access Remote Interpreting includes:

Benefits to your business:

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A platform that demonstrates your inclusivity as a company
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An opportunity to ensure that you and your company are accessible to everyone

Software Features:

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Video Remote Interpreting (For American Sign Language Interpreters)
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Audio Remote Interpreting (For Spoken Language Interpreters, over 200 Languages)
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Over-the-Phone (OPI) Interpreting (200 languages)
*Interpreting rates will apply. Please contact us for more information.

The Full Policy

The Americans with Disabilities Act requires you to provide means of effective communication to those with hearing disabilities. NexTalk’s Access keeps you compliant with ADA requirements.

The ADA requires that title II entities (State and local governments) and title III entities (businesses and nonprofit organizations theat serve the public) communicate effectively with people who have commnunication disabilities. The goal is to ensure that communication with people with these disabilities is equally effective as communication with people without disabilities.
READ THE FULL POLICY HERE.
There are an estimated 48 million deaf or hearing-impaired individuals in the United States. 60 million more do not speak English as their primary language, many of whom do not speak any English at all.

These are your neighbors, community members, constituents, and voters. You represent them and you need to do it well.

NexTalk’s Access Government package allows you to do just that. This offering is designed to meet the unique needs faced by governments and allow them to privately and securely communicate with their residents, no matter their background or abilities.
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Access Government includes Access Office that allows you to communicate instantly and securely with those using TTY or RTT devices. It also provides access to SpeechPath, allowing your hard-of-hearing staff to easily and conveniently communicate with others over the phone, instantly converting second-party callers’ words into text for the hard-of-hearing to read. And Access Remote Interpreting, which provides live translation services in over 200 languages including American Sign Language. This keeps conversations private, secure, and between only the parties intended, eliminating the third-party middleman required by other providers.

This is communication for your community. This is your opportunity to move forward, include more people, and leave a legacy for those who come after you.

NexTalk is dedicated to providing intuitive, 
effective communication solutions.

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