Real-time captions. Independent communication.
Real-time call captions, right on your desktop
FCC-approved provider of IP-CTS, NexTalk delivers SpeechPath for eligible users
Captions appear instantly on your Windows desktop
How It Works
Make or Receive a Call: Use your assigned number to place or answer calls at work as you normally would.
See Real-Time Captions: Instantly view live captions of the conversation as it happens.
Review or Save: Easily save or review the full transcript for future reference.
A federally supported service for accessibility
Get started with SpeechPath
See how NexTalk helps your organization serve all customers with clarity, speed, and care.
Empower Every Conversation.
Enable your team to privately and instantly serve deaf and hard-of-hearing customers — and stay ADA compliant while doing it.
Supported by the FCC for qualified users at no usage cost (platform fee may apply)
Designed for employees with hearing loss who rely on captions to understand phone calls at work
Low latency ensures captions keep pace with speech
Works seamlessly with softphones on Windows desktops
Built for those who need captions to stay connected at work
Hard-of-hearing adults experiencing progressive hearing loss
Deaf individuals who need captions to understand phone calls at work
Employers who want to provide inclusive communication tools for their teams
As a federally supported accessibility service, IP-CTS is funded by the FCC’s Telecommunications Relay Services (TRS) program. It provides real-time captions during phone calls at no cost to qualified users. Backed by FCC approval, the service ensures both compliance and reliability for those who need it most.
Captioning is done without a live agent for increased privacy
SpeechPath for Business
Enterprise-Ready Integration: Seamlessly supports corporate environments, from HR to customer service, with scalable deployment options.
Compliance & Accessibility: Aligns with ADA and FCC standards practicing the latest security standards to meet regulatory requirements and empower your deaf and hard of hearing employees.
Secure, Inclusive Communication Empowering Organizations with Accessible
Secure Communication: End-to-end encryption and enterprise-grade security keep business conversations private and protected.
Proven Business Value: Reduces legal risk, enhances inclusivity, and provides employees and clients with accessible communication tools.
FAQs
What is SpeechPath?
SpeechPath is NexTalk’s IP-CTS (Internet Protocol Captioned Telephone Service) that provides real-time captions on Windows desktops for individuals with hearing loss.
Who can use SpeechPath?
Anyone who has difficulty hearing phone conversations can use SpeechPath to see real time captions for phone calls at work.
How does SpeechPath work?
When you make or receive a call, SpeechPath uses advanced technology and an AI captioning agent to display the other person’s words as captions on your Windows desktop.
Does it cost anything?
No. SpeechPath is funded by the FCC’s TRS Fund, so there is no minute usage cost, making it free to qualified users. (An installation and platform fee may be applicable)
Can I use SpeechPath at work?
Yes! SpeechPath is designed specifically for the workplace — it makes calls with HR, coworkers, and clients clear and accessible, supporting ADA compliance and inclusive communication.