Communicate with everyone. Clearly, privately and compliantly.
NexTalk helps organizations serve deaf, hard-of-hearing, speech-impaired, and non-English speakers across phone, contact center and in-person interactions using secure, software-based communication tools.
The Problem
Critical conversations still break down for millions of people every day. Patients struggle to schedule care. Residents cannot access services. Customers abandon calls. Organizations carry compliance risk without realizing it.
THE COST: Delays. Frustration. Lost trust. Legal exposure.
Our Solution
Mission-critical accessibility infrastructure across the entire contact center or customer rep network. NexTalk ensures your customer and employee phone interactions are secure and accessible.
Direct communication
Speak with customers and patients without third parties in the middle.
Built-in compliance
Meet ADA and accessibility requirements with confidence.
Operational fit
Deploy quickly with minimal training and no workflow disruption.
Security
Meet highest level of standards including FedRAMP and PII protection.
How We Help
Deploy a unified Accessible Communication Layer (ACL) that arms your team with a singular interface for seamless, compliant, and barrier-free interactions.
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Industry-leading call handling for deaf and hard-of-hearing callers.
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Instant speech-to-text for phone and contact center environments.
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On-demand video and audio interpreting across hundreds of languages.
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Real-time visibility and auditable logs that provide the data your compliance team needs to prove every interaction meets required standards.
Seamless Accessibility for Your Existing Stack
Powerful integrations designed for high-volume contact centers.
Connect NexTalk directly to the tools your team already uses to ensure every interaction is ADA-compliant without disrupting your workflow. Bridge the communication gap natively within your preferred cloud platform.
→ 92% customer retention
→ Over 1.4M calls handled annually
→ 4M minutes of communication per year
Make every conversation accessible, confidential and secure.